The Seattle Times is a cornerstone of the local free press in action – principled, quality public‑service journalism and news that creates change, for a city that’s always changing. We’re innovating alongside our region, evolving our content, our platforms, our delivery and our business model to build the future of a free press in Washington and beyond.

The Seattle Times tells the uniquely local stories you won’t find anywhere else. We followed Orca J35 Tahlequah’s unprecedented 17 days of mourning as she carried her dead calf more than 1,000 miles. We broke national and international stories about the manufacturing and safety approval processes in the wake of two deadly crashes of the Boeing 737 MAX. We immersed ourselves in rural Pacific country to share the firsthand impact of immigration policies as 28 people in a small community disappeared.

The Seattle Times remains true to our deep local roots and steadfast in our dedication to principled, quality journalism that has a direct impact on our community.

Seattle Times investigative journalism exposes injustice, fights corruption and rights wrongs. Our stories have changed lives and public policy and resulted in action at the highest levels of government.

We revealed the decades of warning signs preceding the Oso landslide, resulting in a bill requiring Washington state to share mapping of geologic hazards that threaten its citizens. We exposed Washington state’s financially motivated routine prescription of a deadly painkiller that saved money, but cost lives. Following our coverage, the state changed its policy to use methadone only as a last resort. The Seattle Times’ rigorously reported investigative journalism digs deep to engage the public, call for accountability and explore solutions to make a difference.

Seattle Times impact journalism initiatives tackle urgent community issues head-on. Community-funded, public-service journalism goes beyond reporting to explore viable solutions to issues impacting our local community.

Education Lab engages the public and explores solutions to public education challenges. Lawmakers credit our stories for helping to finally pass school discipline reform.

Traffic Lab digs into our region’s pervasive traffic problems and spotlights promising approaches to easing gridlock, from the launch of bike and ride share programs to massive infrastructure projects and government accountability on funding them.

Project Homeless reports from homeless encampments, unearths personal stories, calls for accountability and explores what is — and isn’t — working to address the systemic issues causing homelessness in our region. Seattle Times impact journalism initiatives amplify voices that would not otherwise be heard, to find solutions for all.

Local, independent news free of media conglomerate scripts is a rarity these days. The Seattle Times is proud to be one of the few remaining independent and locally owned metropolitan news media organizations in the U.S. We are also emerging as a pioneer among news organizations for groundbreaking new funding models to secure the future of the free press in Washington.

The Seattle Times is the most-visited digital information source in Washington state. We remain deeply rooted in the community with a steadfast commitment to our mission: to provide principled, quality, public-service journalism to the Northwest and beyond.

Readers expect a lot from a credible news source. They want vetted, trustworthy content based on real facts. They want to know what’s happening in real time, with updates at their fingertips. They want fast-loading pages and stories that reflect what’s important to them right where they live.

The Seattle Times is constantly innovating to serve our subscribers better. Our transformation is ongoing, but we take user feedback to heart and make decisions based on reader input to improve the experience of our newsletters, apps, seattletimes.com and the print newspaper. We’ve upgraded our systems to make it easier to manage your subscription, and we’re quicker at responding to your questions. The most important part of the story is you.

If you have suggestions about how we can improve your experience, email us at feedback@seattletimes.com